Last updated: [12 February 2026]
1. Introduction
Welcome to [X.Community Services] (“we”, “us”, “our”). We are committed to protecting your personal information and respecting your privacy.
This Privacy Policy explains how we collect, use, store, share, and protect personal information when you use our website, services, and platform (collectively, the “Platform”).
By accessing or using our Platform, you agree to the practices described in this Privacy Policy.
2. Legal Framework
This Privacy Policy is compliant with the Protection of Personal Information Act, 2013 (POPIA) of South Africa and other applicable data protection laws.
3. Information We Collect
3.1 Personal Information You Provide
We may collect the following information when you register, list a service, contact us, or use the Platform:
Full name
Business or service name
Email address
Phone number
Physical address or service area
Profile descriptions, images, audio clips, and other content you upload
Communication sent via contact forms or messaging tools
3.2 Automatically Collected Information
When you visit our Platform, we may automatically collect:
IP address
Browser type and device information
Pages visited and time spent
Cookies and similar tracking technologies
4. Purpose of Collection
We collect personal information to:
Create and manage user and business listings
Connect community members with local services
Enable communication between users and service providers
Improve platform functionality and user experience
Send important service-related notifications
Comply with legal and regulatory obligations
5. Lawful Basis for Processing
We process personal information based on:
Your consent
Performance of a contract (providing platform services)
Legal obligations
Legitimate interests aligned with community development and service delivery
6. Sharing of Information
We do not sell or rent personal information.
Information may be shared only:
With users searching the directory (public listing details only)
With trusted service providers assisting in platform operations
When required by law or legal authorities
With your explicit consent
7. Public Listings
Please note that information you choose to include in public listings (such as business name, contact details, descriptions, images, or audio clips) will be visible to other users and the public.
8. Data Security
We take reasonable technical and organizational measures to protect personal information against:
Loss
Unauthorized access
Disclosure
Alteration or destruction
Despite our efforts, no online platform can guarantee absolute security.
9. Data Retention
We retain personal information only for as long as necessary to:
Fulfil the purposes outlined in this policy
Meet legal, accounting, or reporting requirements
You may request deletion of your information, subject to legal obligations.
10. Your Rights (POPIA)
You have the right to:
Access your personal information
Request correction or deletion
Object to processing
Withdraw consent at any time
Lodge a complaint with the Information Regulator of South Africa
11. Cookies
Our Platform uses cookies to:
Improve functionality
Analyse traffic and usage
Enhance user experience
You may disable cookies in your browser settings, though some features may not function correctly.
12. Third-Party Links
Our Platform may contain links to third-party websites or services. We are not responsible for their privacy practices and encourage you to review their privacy policies separately.
13. Children’s Information
Our Platform is not intended for children under the age of 18 without parental or guardian consent. We do not knowingly collect personal information from minors.
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
Continued use of the Platform constitutes acceptance of the revised policy.
15. Contact Information
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact us:
[X.Com Community Services Directory ]
Email: admin@xcommunityservices.online]
Phone: [073 7555 272 ]
Address: [80 Lancia Rd, Eden Park, Alberton, 1458, South Africa]


Last updated: [12 February 2026]
1. Introduction
Welcome to [Community Services Directory Name] (“the Platform”, “we”, “us”, “our”).
These Terms & Conditions govern your access to and use of our website, services, listings, content, and features. By accessing or using the Platform, you agree to be bound by these Terms & Conditions. If you do not agree, please do not use the Platform.
2. Purpose of the Platform
The Platform exists to:
Connect community members with local businesses, service providers, and organisations
Promote economic growth, skills development, and community upliftment
Provide access to services, educational opportunities, and development programmes
We act solely as a facilitator and do not directly provide the listed services unless explicitly stated.
3. Eligibility
To use the Platform, you must:
Be at least 18 years old (or have parental/guardian consent)
Provide accurate and truthful information
Use the Platform in compliance with applicable laws
4. User Accounts & Listings
4.1 Account Responsibility
You are responsible for:
Maintaining the confidentiality of your login details
All activity conducted under your account
4.2 Listing Accuracy
Service providers must ensure that:
All listing information is accurate, current, and lawful
Services offered comply with relevant regulations
Any uploaded images, audio clips, or descriptions are owned by you or used with permission
We reserve the right to edit, suspend, or remove listings that violate these Terms.
5. Acceptable Use
You agree not to:
Post false, misleading, or fraudulent information
Upload offensive, harmful, discriminatory, or illegal content
Harass, abuse, or exploit other users
Use the Platform for spam, scams, or unauthorised marketing
Attempt to interfere with the security or operation of the Platform
6. Content Ownership & Licensing
6.1 Your Content
You retain ownership of content you upload (text, images, audio, etc.).
By submitting content, you grant us a non-exclusive, royalty-free, worldwide licence to use, display, reproduce, and distribute such content for Platform-related purposes, including promotion.
6.2 Platform Content
All Platform branding, design, text, and functionality remain our intellectual property and may not be copied or reused without written permission.
7. Public Visibility
Listings and certain profile information are publicly visible. You acknowledge that any information you choose to make public is shared at your own discretion.
8. Payments & Paid Listings (If Applicable)
Where paid services or listings apply:
Prices will be clearly displayed
Payments must be made in advance unless stated otherwise
Fees are non-refundable unless required by law
We reserve the right to change pricing with reasonable notice.
9. Third-Party Interactions
Any engagement between users and service providers occurs directly between those parties.
We are not responsible for:
The quality, safety, or legality of services offered
Disputes, damages, or losses arising from interactions
Agreements or contracts entered into outside the Platform
10. Limitation of Liability
To the maximum extent permitted by law:
The Platform is provided “as is” and “as available”
We make no guarantees regarding availability, accuracy, or outcomes
We shall not be liable for direct, indirect, incidental, or consequential damages arising from use of the Platform
11. Indemnity
You agree to indemnify and hold us harmless from any claims, losses, damages, or legal costs arising from:
Your use of the Platform
Your content or listings
Your breach of these Terms & Conditions
12. Privacy
Your use of the Platform is also governed by our Privacy Policy, which complies with the Protection of Personal Information Act (POPIA).
13. Suspension & Termination
We reserve the right to:
Suspend or terminate accounts without notice for violations
Remove content or listings at our discretion
Restrict access to protect users and the Platform
14. Changes to These Terms
We may update these Terms & Conditions from time to time. Updates will be posted on the Platform with a revised date.
Continued use of the Platform constitutes acceptance of the updated Terms.
15. Governing Law
These Terms & Conditions are governed by the laws of the Republic of South Africa. Any disputes shall be subject to the jurisdiction of South African courts.
16. Contact Information
For questions or concerns regarding these Terms & Conditions, please contact:
[X.Com Community Services Directory ]
Email: admin@xcommunityservices.online]
Phone: [073 7555 272 ]
Address: [80 Lancia Rd, Eden Park, Alberton, 1458, South Africa]


Address
80 Lancia Avenue
Eden Park, Alberton
1458
South Africa
Contacts
+27 73 7555 272
Email: admin@xcommunity services.online
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